The first signs of trouble were around 8:50 a.m.
Employees were reportedly unable to enter their office buildings, and staff called it a “snow day” - they couldn’t get any work done because the outage also affected internal collaboration apps.įacebook hasn’t commented on the cause of the outage, though security experts said evidence pointed to a problem with the company’s network that cut off Facebook from the wider internet and also itself. In the morning, Facebook sent a brief tweet to apologize that “some people are having trouble accessing our apps and products.” Then, reports emerged that the outage was affecting not just its users, but the company itself. By midafternoon, services were beginning to resume after Facebook reportedly dispatched a team to its Santa Clara data center to “manually reset” the company’s servers.īut what makes the outage unique is just how extremely offline Facebook was. The outage continued through market close, with the company’s stock dropping around 5% below its opening price on Monday. West Coast - where the social giant is headquartered - Facebook, WhatsApp, Instagram and Facebook Messenger seemed to vanish from the internet. Wait a moment and tap it again to turn your wireless back on.Facebook’s day-long outage is by far its longest and most extreme in years. Sometimes, toggling your internet off and back on again can solve a connectivity issue - swipe down from the top right of the screen to see the Control Center on your iPhone or Quick Settings on Android and then tap the Airplane mode icon. Make sure you see a WiFi or cellular signal in the status at the top of the phone's display, and if in doubt, you might try using another app that accesses the internet to make sure your connection isn't what's causing a problem. You may have trouble connecting to and using WhatsApp if your phone's wireless connection isn't working properly. Make sure you have a solid wireless connection If your account has been deleted, you need to create a new one. If you regularly use your WhatsApp account, this is probably not an issue for you, but if you haven't opened WhatsApp in a while, it's worth pointing out that the service reserves the right to delete your account after 120 days of inactivity.
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